Bảng tra mã lổi máy photocopy toshiba 3508A

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Bảng tra mã lổi máy photocopy toshiba 3508A

- SC Code Photocopy toshiba 3508A

- Bảng tra mã lỗi Photocopy toshiba 3508A

- Tài liệu sửa chữa Photocopy toshiba 3508A

- Call for service Photocopy toshiba 3508A

  

Những yêu cầu hỗ trợ khác về máy photocopy toshiba 3508A:

- Hướng dẫn download Driver máy Photocopy

- Tài liệu kỹ thuật máy Photocopy

- Tài liệu sửa chữa máy Photocopy

- Tài liệu hướng dẫn sử dụng máy Photocopy(Copier User Guide - Copier User Manual)

- SP mode máy Photocopy (Service Program Mode)

- SC Code máy photocopy (Service Call Code - Bảng tra lỗi)

- Linh kiện máy photocopy

- Mọi thắc mắc vui lòng liên hệ Hotline: 0903 172 399 - 0988.266.734.

 

  • ode: C010
  • Description:Main motor is abnormal
  • Causes:Main motor LGC board
  • Remedy:1 Is the main motor working? (Perform the output check in the test mode: 03-101/151) Yes 2 No 1. Check if the connector (CN650, CN651) of the main motor is disconnected. 2. Check if the connector CN303 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the main motor board and LGC board are short circuited or open circuited. 5. Replace the main motor. 6. Replace the LGC board. 2 Are there any damage or scratches on the main motor board? Yes 3 No 1. Check if the connector pins are disconnected and the harnesses are open circuited. 2. Check if the conductor patterns on the main motor board and LGC board are short circuited or open circuited. 3. Replace the main motor. 4. Replace the LGC board. 3 LGC board 1. Check if the PLL lock signal CN303-7 output from the LGC board is always level “L”? 2. Check if the voltage supplied to the CPU input terminal IC22-98 is always “L”? 3. Replace the LGC board.
  • Code: C040
  • Description:PFP motor is abnormal.
  • Causes:PFP motor PFP board LGC board
  • Remedy:1 Is the PFP motor working? (Perform the output check in the test mode: 03-109/ 159) Yes 2 No 1. Check if the signal line connector J952 of the PFP motor is disconnected. 2. Check if the connector CN245 on the PFP board is disconnected. 3. Check if the connector CN241 on the PFP board is disconnected. 4. Check if the connector CN315 on the LGC board is disconnected. 5. Check if the connector pins are disconnected and the harnesses are open circuited. 6. Check if the conductor patterns on the PFP motor board, PFP board and LGC board are short circuited or open circuited. 7. Replace the PFP motor. 2 Is the LED on the PFP motor board lit without flickering? Yes 3 No 1. Check if the connector pins are disconnected and the harnesses are open circuited. 2. Check if the conductor patterns on the PFP motor board, PFP board and LGC board are short circuited or open circuited. 3. Replace the PFP motor. 3 PFP board LGC board 1. Check if the PLL lock signal CN245-7 output from the PFP board is always “L” level. 2. Check if the voltage supplied to the microcomputer input terminal IC5-17 is always “L” level. 3. Replace the PFP board. 4. Replace the LGC board.
  • Code: C130, C140
  • Description:[C130] 1st drawer tray is abnormal [C140] 2nd drawer tray is abnormal
  • Causes:LGC board Upper tray-up motor Lower tray-up motor 1st drawer tray-up sensor 2nd drawer tray-up sensor
  • Remedy:1 Does the tray go up? (Perform the output check in the test mode: FS-03- 242, FS-03-243) Yes 2 No 1. Check if the connector of the upper tray-up motor is disconnected. 2. Check if the connector of the lower tray-up motor is disconnected (J677). 3. Check if the connector CN318 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2 Is the tray-up sensor working? (Perform the input check in the test mode: FS-03- [ALL]OFF/[0]/[E], FS-03- [F3]ON/[4]/[E]) Yes 3 No 1. Check if the connector of the sensor is disconnected. 2. Check if the connector CN316 on the LGC board is disconnected. 3. Check if the slit reaches the sensor. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor pattern on the LGC board is short circuited or open circuited. 3 LGC board 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board.
  • Code: C150, C160
  • Description:[C150] PFP upper drawer tray is abnormal [C160] PFP lower drawer tray is abnormal
  • Causes:PFP board LGC board Tray-up motor Tray-up sensor
  • Remedy:1 Does the tray go up? (Perform the output check in the test mode: FS-03- 278, FS-03-280) Yes 2 No 1. Check if the connector of the tray-up motor is disconnected. (J967, J961, CN244) 2. Check if any of the connectors CN241 and CN244 on the PFP board is disconnected. 3. Check if the connector CN315 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 2 Is the tray-up sensor working? (Perform the input check in the test mode: FS-03- [F1]ON/[5]/[A], FS-03- [F1]ON/[5]/[E]) Yes 3 No 1. Check if the connector of the sensor is disconnected. (J972, J966, J970, J965) 2. Check if any of the connectors CN241 and CN246 on the PFP board is disconnected. 3. Check if the connector CN315 on the LGC board is disconnected. 4. Check if the slit reaches the sensor. 5. Check if the connector pins are disconnected and the harnesses are open circuited. 6. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 3 LGC board 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. 4 PFP board 1. Check if the conductor pattern on the PFP board is short circuited or open circuited. 2. Replace the PFP board.
  • Code: C180
  • Description:LCF tray-up motor is abnormal
  • Causes:LCF board LGC board LCF tray-up motor LCF tray-up sensor LCF feeding side bottom sensor
  • Remedy:1 Does the tray move? (Perform the output check in the test mode: FS-03- 271) Yes 2 No 1. Does the tray move? (Perform the output check in the test mode: FS-03-271) 2. Check if the connector of the LCF tray-up motor is disconnected. (CN5, CN50) 3. Check if any of the connectors CN1 and CN5 on the LCF board is disconnected. 4. Check if the connector CN315 on the LGC board is disconnected. 5. Check if the connector pins are disconnected and the harnesses are open circuited. 6. Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited. 2 Are the LCF tray bottom sensor and LCF feeding side bottom sensor working? (Perform the input check in the test mode: FS-03- [F1]ON/[8]/[A], FS-03- [F1]ON/[8]/[E]) Yes 3 No 1. Check if the connectors of the sensors are disconnected. (CN205, CN200, CN64) 2. Check if any of the connectors CN1, CN2 and CN6 on the LCF board is disconnected. 3. Check if the connector CN315 on the LGC board is disconnected. 4. Check if the slit reaches the sensors. 5. Check if the connector pins are disconnected and the harnesses are open circuited. 6. Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited. 3 LGC board 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. 4 LCF board 1. Check if the conductor pattern on the LCF board is short circuited or open circuited. 2. Replace the LCF board.
  • Code: C1A0
  • Description:LCF end fence motor is abnormal
  • Causes:LCF board LGC board LCF end fence motor LCF end fence home position sensor LCF end fence stop position sensor
  • Remedy:1 Is the LCF end fence motor working? (Perform the output check in the test mode: FS-03-207) Yes 2 No 1. Check if the connector of the LCF end fence motor is disconnected. (CN5, CN51) 2. Check if any of the connectors CN100 and CN101 on the LCF board is disconnected. 3. Check if the connector CN315 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited. 2 Are the LCF end fence home/stop position sensors working? (Perform the input check in the test mode: 03- [FAX]OFF/[5]/[D], /[5]/[C]) Yes 3 No 1. Check if the connectors of the sensors are disconnected. (CN4, CN40, CN400, N402, CN403) 2. Check if either of the connectors CN1 or CN4 on the LCF board is disconnected. 3. heck if the connector CN315 on the LGC board is disconnected. 4. Check if the slit reaches the sensors. 5. Check if the connector pins are disconnected and the harnesses are open circuited. 6. Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited. 3 LGC board 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. 4 LCF board 1. Check if the conductor pattern on the LCF board is short circuited or open circuited. 2. Replace the LCF board.
  • Code: C1B0
  • Description:The LCF transport motor is not rotating normally (when paper can be fed from any drawer except the LCF).
  • Causes:LCF transport motor LCF board LGC board
  • Remedy:1 Is the LCF transport motor working? (Perform the output check: FS-03-122/ 172) Yes 2 No • Check if the connector CN3, CN30 of the LCF transport motor is disconnected. • Check if the signal line connector CN100 on the LCF board is disconnected. • Check if the power line connector CN101 on the LCF board is disconnected. • Check if the connector CN315 on the LGC board is disconnected. • Check if the connector pins are disconnected or the harnesses are open circuited. • Check if the conductor patterns on the LCF transport motor board, LCF board and LGC board are short circuited or open circuited. 2 LCF transport motor • Check if the connector pins are disconnected or the harnesses are open circuited. • Check if the conductor patterns on the LCF transport motor board, LCF board and LGC board are short circuited or open circuited. • Check if the PLL lock signal CN102-3 pin output from the LCF board is always “L” level. • Check if the voltage supplied to the microcomputer input terminal IC103-17 pin is always “L” level.
  • Code: C260
  • Description:Peak detection error
  • Causes:LED lamp unit Lens unit SYS board Harness
  • Remedy:1 Is the exposure lamp lit? (Output check: FS-03-267) Yes It is lit. 2 No It is not lit. 3 2 Shading correction plate 1. Check if there is any scratch or stain on the shading correction plate. 2. Check if the shading correction plate is any scratch or dirty. Mirror 1. Check if the mirror is tilted. - Check that the lens is reflected in the mirror looking at carriage-1 from an upper position. - Check that the mirror is secured at the leaf spring. Notes: Do not turn the mirror adjustment screw more than necessary. Carriage 1. Check if the carriage is tilted by moving it to the left stopping point. 2. Check if the wire fixing screw is loosened. 3. Check if the movement of the carriage is unstable due to disengagement of the carriage roller. Exposure lamp 1. Check if the exposure lamp is flickering when it is turned on. 2. Check if the connector is properly connected all the way in the board of LED lamp unit. 3. While the carriage is being driven, check if the harness catches it or interferes with it. CCD board 1. Check if the connector is properly connected all the way in the CCD board. 2. Check if the CCD board or the lens unit is tilted. Check if the screw is securely tightened. 3. Replace the lens unit. SYS board 1. Check if the connector is properly connected all the way in the SYS board. (CN120, CN123) 2. Check if there is any abnormality in the parts mounted on the SYS board or in the appearance of the SYS board. 3. Check if the voltage is output from the power supply for the CCD. 4. Replace the SYS board. 3 Exposure lamp 1. Check if the connector is properly connected to the board of LED lamp unit. 2. Check if there are any scratches or damage on the board of LED lamp unit. 3. Replace the exposure lamp unit. Harness 1. Check if wiring of the harness (CN125 on the SYS board) is abnormal. 2. Check if the harness (CN125 on the SYS board) has any scratch on it or is open circuited or caught anywhere. 3. Replace the harness (CN125 on the SYS board).
  • Code: C262
  • Description:Communication error between the CCD board and the SYS board. Peak detection error (the light source is extremely light)
  • Causes:Lens unit SYS board Harnesses
  • Remedy:1 Lens unit 1. Check if the connector is properly connected all the way in the CCD board. 2. Check if there is any abnormality in the appearance of parts mounted on the CCD board. 3. Check if +5V is output to the lens unit. 4. Check if the voltage is output from the CCD board. 5. Replace the Lens unit. 2 SYS board 1. Check if the connector is properly connected all the way in the SYS board. (CN120) 2. Check if there is any abnormality in the appearance of parts mounted on the SYS board. 3. Check if +5V is output to the SYS board. 4. Replace the SYS board. 3 Harnesses 1. Check if the harness has any scratch on it or is open circuited or caught anywhere. 2. Check if there is any abnormality in the connector terminal or the contacting surface of the flat harness. 3. Replace the harness between the SYS board and the CCD board.
  • Code: C270
  • Description:Carriage home position sensor not going OFF within a specified time / Downloading firmware with an incorrect model
  • Causes:CCD board Carriage home position sensor Carriage home position sensor harness. SYS board Scan motor Scan motor harness
  • Remedy:1 Carriage locking Check if the carriage locking screw for packaging is attached. 2 Are the carriages slightly moved to the feeding direction?/Are the carriages staying at a position other than home position? Yes Check if the circuits of the CCD board are abnormal. No 3 3 CCD board • Check if the connector pin is disconnected or the harness is short circuited or open circuited. (CN001) • Check if the conductor pattern on the CCD board is short circuited or open circuited. • If the model of the firmware downloaded is incorrect, a C270 error (exposure lamp blinks twice) occurs. If the exposure lamp blinks twice, download the correct firmware. 4 Carriage home position sensor 1. Check if the harness of the carriage home position sensor is connected properly. (CN121, J002) 2. Check if the harness is caught or open circuited. 5 SYS board 1. Check if the connector of the SYS board (CN120, CN121, CN124, CN105) is connected properly. 2. Check if the mounted parts on the SYS board are damaged or abnormal. 3. Check if 24 V (CN105) on the SYS board is short circuited. 4. Check if 24 V is supplied to the SYS board (CN105). 6 Scan motor 1. Check if the belt tension is loosened. 2. Check if the motor fixing screw is loosened. 3. Check if the carriage wire and the timing belt come off. 4. Check if the connector (CN124) is connected to the motor properly. 5. Check if the harness of the motor is caught or open circuited. 7 Setting Clear the SRAM.
  • Code: C280
  • Description:Carriage home position sensor not going ON within a specified time
  • Causes:Carriage home position sensor Carriage home position sensor harness SYS board Scan motor Scan motor harness
  • Remedy:1 Carriage locking Check if the carriage locking screw for packaging is attached. 2 Carriage hole position sensor 1. Check if the harness is properly connected to the sensor. 2. Check if the harness is caught or open circuited. 3 SYS board 1. Check if the harness (CN121, J002) of the carriage home position sensor is connected properly. 2. Check if the mounted parts on the SYS board are damaged or abnormal. 3. Check if 24 V (CM105) on the SYS board is short circuited. 4. Check if 24 V is supplied to the SYS board (CN105). 4 Scan motor 1. Check if the belt tension is loosened (if the motor screw is loosened). 2. Check if the carriage wire and the timing belt come off. 3. Check if the connector (CN124) is connected to the motor properly. 4. Check if the harness of the motor is caught or open circuited.
  • Code: C290
  • Description:The scanning system does not operate due to a blowout of the fuse in the scanning system.
  • Causes:SYS board Fuse (F203) Power supply harness LVPS
  • Remedy:Is 24V supplied to the SYS board? Yes Check the following because the signal for checking 24V on the SYS board is abnormal. 1. Check if the scanner CPU (IC26) is damaged or abnormal. 2. Check if the mounted parts on the SYS board are damaged or abnormal. 3. Check if 24V on the SYS board is short circuited. 4. Check if 24V is supplied to the SYS board (CN125). No 1. Check if the 24V supply harness is properly connected to the connector (CN125). 2. Check if 24V and SG on the SYS board are short circuited. 3. Check if the power supply is short circuited by pulling out the supply harness on the SYS board (CN125). 4. Check if the fuse on the LVPS (F203) is open circuited. 5. Check if there is no abnormality on the LVPS.
  • Code: C3D0
  • Description:EPU board memory overwriting error
  • Causes:EPU memory board LGC board
  • Remedy:Process unit Check if the process unit is properly installed, and check if the connector pins that are connected to the equipment are disconnected or have any abnormality such as deformation. EPU memory board Check if the harness connected to the connector J451 on the EPU board has any abnormality.
  • Code: C3D1
  • Description:EPU board memory new parts detection error
  • Causes:EPU memory board LGC board
  • Remedy:Process unit 1. If the process unit has been replaced with a new one before the equipment is started, turn the power OFF and then back ON in the EPU replacement mode. 2. If the process unit has not been replaced, check the following. 3. Check if the process unit is properly installed, and check if the connector pins that are connected to the equipment are disconnected or have any abnormality such as deformation. 4. Check if the harness connected to the connector J451 on the EPU board has any abnormality.
  • Code: C3D2
  • Description:EPU board memory old parts detection error
  • Causes:EPU memory board LGC board
  • Remedy:Process unit EPU memory board 1. Check if the process unit is a new one. If it is a new one, check the following: 2. Check if the process unit is properly installed, and check if the connector pins that are connected to the equipment are disconnected or have any abnormality such as deformation. 3. Check if the harness connected to the connector J451 on the EPU board has any abnormality.
  • Code: C411, C412
  • Description:Thermistor / heater lamp abnormality at power-ON
  • Causes:Power supply unit. Thermistor LGC board
  • Remedy:1 Fuser unit • Check that the fuser unit is installed properly. • Check if the drawer connector of the fuser unit is damaged or its connection is detected. 2 Power voltage Check if the power voltage is normal.(Is the voltage during the operation ±10% of the rated voltage?) 3 Thermistor • Check if the center, side and front thermistor are installed properly. • Check if the harnesses of the center, side and front thermistor are open circuited. • Check if the connectors of the center, side and front thermistor are disconnected (J623, J621, CN308). 4 Power supply unit and fuser unit • Is the fuser unit installed correctly? • Check if the heater lamp is broken. • Check if the terminal of the heater lamp is attached securely. • Check if the center and side thermostat are blown • Check if the drawer connector is damaged or its connection is detected. • Check if the connectors of the power supply unit are disconnected (CN504, CN508). • Check if the power supply unit is abnormal. 5 LGC board • Check if the connectors CN301 and CN308 are disconnected. • Check if the conductor pattern on the LGC board is short circuited or open circuited. 6 Status counter After repairing the matter which caused the error [C411/ C412], perform the following: • Perform FS-08-2002. • Change the current status counter value “1“, “2“ or “4“ to “0”. • Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state.
  • Code: C443, C445, C447
  • Description:Heater lamp abnormality after abnormality judgment
  • Causes:Fuser unit
  • Remedy:Check the procedures 1 to 6 for [C411/C412]. 7 Clear the status counter Change the current status counter value “3”, “5”, “6”, “7”, “8”, “9”, “19”, “21”, “22”, “23”, “25”, “27”, “29”, “45” or “62” to “0” for [C44X], taking the same procedure as that for [C41X]. * The status counter value is as follows in the following cases. C443: “3” is written in the status counter. C445: “5” is written in the status counter. C447: “7” or “8” is written in the status counter. C449: “9”, “19”, “21”, “22”, “23”, “25”, “27”, “29” or “45” is written in the status counter. C450: “6” is written in the status counter. C452: “62” is written in the status counter. * [C443][C445] The temperature of the fuser roller does not rise within a specified period after the power is turned ON. * [C447] The fusing temperature is 40 degrees C or lower. * [C449] The fusing temperature is above 240 degrees C. * [C450] Thermistor abnormality during printing. * [C452] The temperature between the center and edge. thermistors differs by more than 100 degrees C when reaching the Ready temperature.
  • Code: C449, C450, C452
  • Description:Heater lamp abnormality after abnormality judgment
  • Causes:Fuser unit
  • Remedy:Check the procedures 1 to 6 for [C411/C412]. 7 Clear the status counter Change the current status counter value “3”, “5”, “6”, “7”, “8”, “9”, “19”, “21”, “22”, “23”, “25”, “27”, “29”, “45” or “62” to “0” for [C44X], taking the same procedure as that for [C41X]. * The status counter value is as follows in the following cases. C443: “3” is written in the status counter. C445: “5” is written in the status counter. C447: “7” or “8” is written in the status counter. C449: “9”, “19”, “21”, “22”, “23”, “25”, “27”, “29” or “45” is written in the status counter. C450: “6” is written in the status counter. C452: “62” is written in the status counter. * [C443][C445] The temperature of the fuser roller does not rise within a specified period after the power is turned ON. * [C447] The fusing temperature is 40 degrees C or lower. * [C449] The fusing temperature is above 240 degrees C. * [C450] Thermistor abnormality during printing. * [C452] The temperature between the center and edge. thermistors differs by more than 100 degrees C when reaching the Ready temperature.
  • Code: C4B0
  • Description:Fusing error counter for out-of-specifications
  • Causes:LGC board
  • Remedy:1. Check the LGC board 1. Check if the conductor pattern on the LGC board is open or short circuited. 2. Check if the EEPROM is installed properly. 3. Replace the LGC board. 2. Clear the status counter 1. Change the value of the status counter (FS-08-2002) to "0". 2. Turn the power OFF and then back ON. Make sure that the equipment enters the normal status.
  • Code: C4C0
  • Description:Fuser unit new/old detection fuse abnormality
  • Causes:Fuser unit. PC board
  • Remedy:1. Check the fuser unit. 1. Are the connectors disconnected? 2. Are the harnesses open circuited? 3. Replace the fuser unit. 2. Check the PC board 1. Are the connectors disconnected? 2. Are the harnesses short circuited or open circuited? 3. Replace the board.
  • Code: C550
  • Description:RADF I/F error
  • Causes:RADF board SYS board
  • Remedy:RADF board • Check if the harness connecting the RADF board and SYS board is disconnected or open circuited. (CN122, J12, CN71) • Check if the conductor pattern on the RADF board is short circuited or open circuited. • Connector check SYS board • Check if the conductor pattern on the SYS board is short circuited or open circuited. • Connector check
  • Code: C551
  • Description:Document feeder model detection error
  • Causes:RADF
  • Remedy:RADF Check if the installed RADF is an option exclusively set for the model. Replace the RADF with the one exclusively set for the model.
  • Code: C580
  • Description:Communication error between LGC board and finisher
  • Causes:Finisher
  • Remedy:Check if the specified finisher is attached.
  • Code: C5A0
  • Description:EEPROM communication abnormality (LGC board)
  • Causes:EEPROM LGC board
  • Remedy:EEPROM Check if the EEPROM is installed properly.
  • Code: C5A1
  • Description:EEPROM data abnormality (LGC board)
  • Causes:EEPROM LGC board
  • Remedy:EEPROM EEPROM check LGC board • IC socket check • Board check
  • Code: C8E0
  • Description:RADF communication protocol abnormality
  • Causes:RADF
  • Remedy:Turn the power OFF and then back ON to check if the equipment operates normally.
  • Code: C911
  • Description:The toner IC chip access is abnormal.
  • Causes:Toner cartridge CTIF board LGC board Harness
  • Remedy:1. Toner cartridge 1. Check if the recommended toner cartridge is used. 2. Check if the CTRG board is installed properly. 3. Wipe the contact point with a soft cloth if it's stained. 4. Avoid touching the contact point. 2. CTIF board 1. Check if the contact-point spring is deformed. 2. Check if the contact-point spring is returned to its original position when it is pushed. 3. Check if the CTIF board is installed properly. 3. LGC board 1. Check if there is no abnormality on the LGC board. 2. Check if the conductor pattern on the LGC board is open or short circuited. 3. Check if the connector CN325 is disconnected. 4. Harness 1. Check the harness connecting the LGC board and the CTIF board. 2. Check the connectors (CN325 at the LGC board and CN231 at the CTIF board).
  • Code: C940
  • Description:Engine-CPU abnormality
  • Causes:LGC board
  • Remedy:Main power switch Turn OFF the main power switch, then back ON. Engine-CPU and FROM Check if the conductor pattern between the Engine-CPU and FROM is short circuited or open circuited. LGC board Board check
  • Code: C970
  • Description:High-voltage transformer abnormality
  • Causes:
  • Remedy:High-voltage section 1. Is the main charger installed securely? 2. Check if the spring of high-voltage supply contact point is deformed. 3. Check if the needle electrode is broken or the main charger grid is deformed. 4. Check if any foreign matters is on the needle electrode or the main charger grid. 5. Check if the transfer roller and the separation needle are installed securely. 6. Check if the transfer roller or the separation needle is removed. 7. Check if there is any foreign matter attached on the transfer roller or the separation needle.
  • Code: CA10
  • Description:Polygonal motor is abnormal
  • Causes:LGC board Laser optical unit
  • Remedy:1 Is the polygonal motor rotating? (Perform the input check: FS-03- [ALL]OFF/[5]/[B]) Yes 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. No 1. Check if the connector of the harness is disconnected between LGC board (CN306) and the laser optical unit. Reconnect it securely if so. Even if the connector is not apparently disconnected, it may be connected loosely. Therefore check carefully that it is secure. 2. Check if the harness is open circuited and the connector pin is disconnected. 3. Check if the conductor pattern on the LGC board is short circuited or open circuited. 4. Replace the laser optical unit. 5. Replace the LGC board.
  • Code: CA20
  • Description:Laser optical unit related service call. H-Sync detection error
  • Causes:LGC board Laser optical unit
  • Remedy:1 Are the harness open circuited and the connectors disconnected between the LGC board (CN304) and the laser optical unit? Yes 1. Even if the connector is not apparently disconnected, it may be connected loosely. Therefore check carefully that it is secure. No 1. Replace the LGC board. 2. Replace the laser optical unit
  • Code: CB00, CB01
  • Description:[CB00] Finisher not connected [CB01] Finisher communication error
  • Causes:Finisher control PC board (FIN) LGC board (LGC)
  • Remedy:Finisher • Check if the harness connecting the equipment and the finisher control PC board is disconnected or open circuited. • Check if the conductor pattern on the finisher control PC board is open circuited or short circuited. • Update the finisher firmware. • Replace the finisher control PC board. LGC board • Check if the harness connecting the finisher and the LGC board on the equipment is disconnected or open circuited. • Connector check (CN314) • Check if the conductor pattern on the LGC board is open circuited or short circuited. • Replace the LGC board.
  • Code: CB10
  • Description:Entrance motor abnormality: The entrance motor is not rotating normally. MJ-1109/1110
  • Causes:Entrance motor (M1) Finisher control PC board (FIN)
  • Remedy:Feeding roller Rotate the feeding roller. Fix any mechanical problem. Entrance motor (M1) Check if the connector (CN17) on the finisher controller PC board is disconnected from the entrance motor (M1) and the harnesses are open circuited. Correct if so.
  • Code: CB11
  • Description:Buffer tray guide motor abnormality: The buffer tray guide motor is not rotating or the buffer tray guide is not moving normally. * A [CB11] error occurs if the [ED16] error occurs three times in succession or the [ED16] error occurs during the initialization. MJ-1109/1110
  • Causes:Buffer tray guide motor (M2) Finisher control PC board (FIN)
  • Remedy:Buffer tray guide Raise the buffer roller and open/close the buffer tray guide. Fix any mechanical problem. Buffer tray guide motor (M2) Check if the connector (CN10) on the finisher control PC board is disconnected from the buffer tray guide motor (M2) and the harnesses are open circuited. Correct if so.
  • Code: CB13
  • Description:Finisher exit motor (M11) abnormality. The exit motor is not rotating or the exit roller is not moving normally. MJ-1109/1110
  • Causes:Exit motor (M11) Finisher control PC board (FIN)
  • Remedy:Exit roller • Is there any mechanical problem when the exit roller is rotated? Correct if so. Exit motor (M11). • Motor check • Connector check (CN15) • Harness check Finisher control PC board (FIN) • Connector check (CN15) • Board check
  • Code: CB14, EAFE
  • Description:[CB14] Assist arm motor (M10) abnormality [EAFE] Paper holding cam position error (paper jam) MJ-1109/1110
  • Causes:Assist arm motor (M10) Finisher control PC board (FIN)
  • Remedy:Paper pusher cam • Is there any mechanical problem when the paper pusher cam is rotated? Assist arm motor (M10) • Motor check • Connector check (CN10) • Harness check Finisher control PC board (FIN) • Connector check (CN10) • Board check
  • Code: CB15
  • Description:Catching motor abnormality MJ-1109/1110
  • Causes:Catching motor (M21) Harness Finisher control PC board (FIN)
  • Remedy:Catching motor (M21) Is there any mechanical problem when the catching motor is rotated? If there is any mechanical problem, fix its mechanism. Harness Check if the connector on the finisher controller PC board is disconnected from the catching motor (M21) and the harnesses are open circuited. Correct if any. Finisher control PC board (FIN) • Harness check • Connector check • Board check
  • Code: CB30
  • Description:Movable tray shift motor (M1) abnormality, Movable tray paper top detection error MJ-1042
  • Causes:Movable tray shift motor (M1) Stack top detection solenoid (SOL1) Stack top detection sensor-1 (S1) Stack top detection sensor-2 (S2 Movable tray lower limit sensor (S14) A locking signal is detected after the specified time *while the movable tray is moving. * A locking signal is not monitored from the start driving the motor until the specified time has passed. The stack top position of paper is not detected after the movable tray shift motor (M1) is driven in the specified time when the movable tray is moved up. The lower limit position of the stack top of paper is not detected after the movable tray shift motor (M1) has been driven in the specified time during the initial movement of the movable tray. The turning OFF of the movable tray lower limit sensor (S14) is not detected when the movable tray is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF after the movable tray shift motor (M1) has been driven in the specified time.
  • Remedy:Movable tray shift motor (M1) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the moto Movable tray lower limit sensor (S14) abnormality Measure the voltage on TP17 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V„b5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity among the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN4, CN10) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the motor, sensors and connectors, exchange the finisher control PC board (FIN). Stack top detection solenoid (SOL1) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the solenoid. Stack top detection sensor-1 (S1) abnormality Measure the voltage on TP11 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V„b5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Stack top detection sensor-2 (S2) abnormality Measure the voltage on TP20 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V„b5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN3) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the solenoid, sensors and connector, exchange the finisher control PC board (FIN).
  • Code: CB30, EAFC
  • Description:[CB30] Movable tray shift motor abnormality [EAFC] Movable tray height error (paper jam). MJ-1109/1110
  • Causes:Movable tray shift motor (M12) Movable tray position A, B, and C sensors (S13, S14 and S15) Finisher control PC board (FIN)
  • Remedy:Movable tray If there is mechanical problem when the movable tray is moved, fix the mechanism. Movable tray shift motor (M12) Check the connectors and harnesses between the movable tray shift motor (M12) and the finisher control PC board (CN19). Movable tray position A, B, and C sensors (S13, S14 and S15) • Connector check (CN20) • Sensor check • Harness check
  • Code: CB31, EAFD
  • Description:[CB31] Movable tray paper-full detection error [EAFD] Movable tray movement error (paper jam). MJ-1109/1110
  • Causes:Movable tray paper-full sensor (S16) Movable tray position A, B, and C sensors (S13, S14 and S15) Finisher control PC board (FIN)
  • Remedy:Movable tray paper-full sensor (S16) Fix any mechanical problem occurring when the actuator is moved. Check if there is a disconnection of the connector, incorrect installation or breakage of the movable tray paper-full sensor (S16). If there is, reinstall the sensor correctly or replace it. Check if the connector (CN22) on the finisher controller PC board is disconnected from the movable tray paper-full sensor (S16) and the harnesses are open circuited. Correct if so. Movable tray position A, B, and C sensors (S13, S14 and S15) • Connector check (CN20) • Sensor check • Harness check
  • Code: CB40
  • Description:Front alignment motor abnormality * You receive a [CB40] error when the [ED13] error occurs three times in succession. MJ-1042
  • Causes:Rear alignment motor (M3) Rear alignment plate home position sensor (S6) The turning OFF of the rear alignment plate home position sensor (S6) is not detected when the rear alignment plate is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF after the rear alignment motor (M3) has been driven at the specified number of pulse. The turning ON of the rear alignment plate home position sensor (S6) is not detected when the rear alignment plate is moved from a point where this sensor is turned OFF to one point where this sensor is turned ON after the rear alignment motor (M3) has been driven at the specified number of pulse.
  • Remedy:Rear alignment motor (M3) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Rear alignment plate home position sensor (S6) abnormality Measure the voltage on TP16 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V„b5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN5, CN12) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the motor, sensor and connectors, exchange the finisher control PC board (FIN).
  • Code: CB40
  • Description:Rear alignment motor abnormality * You receive a [CB40] error when the [ED13] error occurs three times in succession. MJ-1109/1110
  • Causes:Rear alignment motor (M6) Finisher control PC board (FIN)
  • Remedy:Rear alignment plate If there is mechanical problem when the rear alignment plate is moved, fix the mechanism. Rear alignment motor (M6) Check the connectors and harnesses between the rear alignment motor (M6) and the finisher control PC board (CN18).
  • Code: CB50
  • Description:Staple motor (M10) abnormality MJ-1042
  • Causes:Staple motor (M10) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the staple unit. Staple unit clinching home position sensor (S16) abnormality Measure the voltage on CN16 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when the sensor is ON and within the range of 3.3V„b5% when OFF. If the voltage does not fall within the range mentioned, replace the staple unit. Staple unit improper clinching prevention sensor (S15) abnormality Measure the voltage on TP25 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V„b5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN16, CN17) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the motor, sensors, switch and connectors, exchange the finisher control PC board (FIN).
  • Remedy:Stapler motor (M10) Staple unit clinching home position sensor (S16) The staple unit clinching home position sensor (S16) does not detect the opening of the staple unit after the stapler motor (M10) has been driven reversely in the specified time from the closing during the initial movement of the staple unit. The staple unit clinching home position sensor (S16) does not detect the opening of the staple unit in the specified time from the closing during the clinching movement of the staple unit, and also this sensor does not detect the opening by the reverse rotation of the motor after the stapler is stopped. The staple unit clinching home position sensor (S16) does not detect the closing of the staple unit after the specified time during the clinching movement of the staple unit. The staple unit clinching home position sensor (S16) does not detect the opening of the staple unit at the start of the clinching.
  • Code: CB50
  • Description:Stapler home position error * You receive a [CB50] error when the [EA50] error occurs three times in succession. MJ-1109/1110
  • Causes:Stapler Finisher control PC board (FIN)
  • Remedy:Stapler • Check the connectors and harnesses between the stapler and finisher controller PC board (CN2). • Check the harnesses in the stapler.
  • Code: CB51
  • Description:Staple unit sliding motor (M7) abnormality MJ-1042
  • Causes:Staple unit sliding motor (M7) Staple unit sliding home position sensor (S3) The turning OFF of the staple unit sliding home position sensor (S3) is not detected when the staple unit is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF after the staple unit sliding motor (M7) has been driven at the specified number of pulse. The turning ON of the staple unit sliding home position sensor (S3) is not detected when the staple unit is moved from a point where this sensor is turned OFF to one point where this sensor is turned ON after the staple unit sliding motor (M7) has been driven at the specified number of pulse.
  • Remedy:Staple unit sliding motor (M7) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the staple unit. Staple unit sliding home position sensor (S3) abnormality Measure the voltage on TP18 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3„b5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN3, CN18) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the staple unit, sensors and connectors, exchange the finisher control PC board (FIN).
  • Code: CB51, EAFB
  • Description:[CB51] Stapler shift home position error [EAFB] Stapler movement error (paper jam). MJ-1109/1110
  • Causes:Stapler unit home position sensor (S10) Stapler unit shift motor (M9) Finisher control PC board (FIN)
  • Remedy:Stapler Move the stapler. Fix any mechanical problem. Stapler unit home position sensor (S10) Check if there is a disconnection of the connector, incorrect installation or breakage of the stapler unit home position sensor (S10). If there is, reinstall the sensor correctly or replace it. Check if the connector (CN27) on the finisher controller PC board is disconnected from the stapler unit home position sensor (S10) and the harnesses are open circuited. Correct if so. Stapler unit shift motor (M9) Check if the connector (CN15) on the finisher control PC board is disconnected from the stapler unit shift motor (M9) and the harnesses are open circuited. Correct if so.
  • Code: CB60
  • Description:Stapler shift motor abnormality: Stapler shift motor is not rotating or staple unit is not moving normally. MJ-1109/1110
  • Causes:Stapler unit shift motor (M9) Finisher control PC board (FIN)
  • Remedy:Stapler If there is mechanical problem when the stapler is moved, fix the mechanism. Stapler unit shift motor (M9) Check the connectors and harnesses between the stapler unit shift motor (M9) and the finisher control PC board (CN15).
  • Code: CB80
  • Description:Finisher control PC board (FIN) backup RAM error. Backup RAM data abnormality: Abnormality of checksum value on finisher controller PC board is detected when the power is turned ON. MJ-1042
  • Causes:Finisher control PC board (FIN) abnormality Replace the finisher control PC board (FIN) as the cause is a fault in the IC of the backup RAM.
  • Remedy:EEPROM Data readout check is performed after data writing and the result of the data readout check does not conform to the written data. The equipment does not enter the ready status after the specified time has passed from data writing.
  • Code: CB81
  • Description:Flash ROM abnormality. Abnormality of checksum value on finisher control PC board is detected when the power is turned ON. MJ-1109/1110
  • Causes:Finisher control PC board (FIN)
  • Remedy:Main power switch Turn OFF the main power switch, then back ON. Finisher control PC board (FIN) Board check
  • Code: CB82
  • Description:Finisher main program error. MJ-1109/1110
  • Causes:Finisher control PC board (FIN)
  • Remedy:Finisher control PC board (FIN) • Update the firmware version of the finisher control PC board (FIN). • Board check
  • Code: CB83
  • Description:Saddle main program error MJ-1110
  • Causes:Saddle control PC board (SDL)
  • Remedy:Saddle control PC board (SDL) • Update the firmware version of the saddle control PC board (SDL). • Board check
  • Code: CB84
  • Description:Punch unit main program error. Hole Punch Unit - Main CPU program error. MJ-1109/1110 (When MJ-6105 is installed)
  • Causes:Hole punch control PC board (HP)
  • Remedy:Hole punch control PC board (HP) • Update the firmware version of the hole punch control PC board (HP). • Board check
  • Code: CB92
  • Description:Saddle Stitch Finisher RAM abnormality MJ-1110
  • Causes:Saddle control PC board (SDL)
  • Remedy:Reproducibility Turn the power OFF and then back ON. Saddle control PC board (SDL) • Check if the conductor pattern on the saddle control PC board (SDL) is open circuited or short circuited. • Board check
  • Code: CB93
  • Description:Saddle Stitch Finisher additional folding motor abnormality. An abnormal interruption of the encoder pulse of the additional folding motor occurs. The [CB93] error also occurs when the error [EF18] has occurred consecutively for 3 times. MJ-1110
  • Causes:Additional folding motor (M20) Saddle control PC board (SDL)
  • Remedy:Additional folding carrier • Is there any mechanical problem when the additional folding carrier is moved? Correct if so. Additional folding motor (M20) • Motor check • Connector check (CN10) • Harness check Saddle control PC board (SDL) • Connector check (CN10) • Board check
  • Code: CB94
  • Description:Saddle transport motor abnormality or the motor is not moving normally. Paper holding mechanism or transport path switching solenoid abnormality. The [CB94] error also occurs when the error [EAB0] or [EF13] has occurred consecutively for 3 times. MJ-1110
  • Causes:Saddle transport motor (M16) Saddle control PC board (SDL)
  • Remedy:Transport roller • Is there any mechanical problem when the transport rollers are rotated? Saddle transport motor (M16) • Motor check • Connector check (CN5) • Harness check Saddle control PC board (SDL) • Connector check (CN5) • Board check
  • Code: CB95
  • Description:Saddle Stitch Finisher stacker motor abnormality. The [CB95] error also occurs when the error [EF16] has occurred consecutively for 3 times. MJ-1110
  • Causes:Stacker motor Saddle control PC board
  • Remedy:Stacker carrier • Is there any mechanical problem when the stacker carrier is moved? Stacker motor (M14) • Motor check • Connector check (CN8) • Harness check Saddle control PC board (SDL) • Connector check (CN8) • Board check
  • Code: CBA0
  • Description:Front saddle stapler home position error. The detection of the home position of the stapler unit ends abnormally. MJ-1110
  • Causes:Front saddle stapler clinch unit Saddle control PC board (SDL)
  • Remedy:Front saddle stapler clinch unit • Harness check • Connector check Saddle control PC board (SDL) • Connector check (CN2) • Board check
  • Code: CBB0
  • Description:Rear saddle stapler home position error. The detection of the home position of the stapler unit ends abnormally. MJ-1110
  • Causes:Rear saddle stapler clinch unit Saddle control PC board (SDL)
  • Remedy:Rear saddle stapler clinch unit Harness check Saddle control PC board (SDL) • Connector check (CN1) • Board check
  • Code: CBC0
  • Description:Saddle Stitch Finisher side alignment motor (M15) abnormality. • The side alignment motor (M15) is not rotating or the jog is not moving normally. • The [CBC0] error also occurs when the error [EF15] has occurred consecutively for 3 times. MJ-1110
  • Causes:Side alignment motor (M15) Saddle control PC board (SDL)
  • Remedy:Saddle stitch unit Is there any mechanical problem when the jog is moved? Correct if so. Side alignment motor (M15) • Harness check • Connector check (CN4) Saddle control PC board (SDL) • Connector check (CN4) • Board check
  • Code: CBE0
  • Description:Saddle Stitch Finisher folding motor (M17) abnormality. An encoder pulse interruption error or rotation abnormality occurs in the saddle stitch finisher folding motor. * You receive a [CBE0] error when the [EF17] error occurs three times in succession. MJ-1110
  • Causes:Folding motor encoder sensor (S34) Folding motor (M17) Saddle control PC board (SDL)
  • Remedy:Folding motor encoder sensor (S34) • Sensor check (S34) • Connector check (CN13) • Harness check Folding motor (M17) • Harness check • Connector check (CN19) Saddle control PC board (SDL) • Connector check (CN13, CN19) • Board check
  • Code: CC02
  • Description:Stack exit roller nip home position detection error MJ-1042
  • Causes:MJ-1042
  • Remedy:Stack exit roller shift motor (M6) Stack exit roller home position sensor (S13) The stack exit roller home position sensor (S13) does not detect that the exit roller is not at the upper position after the stack exit roller motor (M6) has been driven in the specified time when the exit roller is moved down. The stack exit roller home position sensor (S13) does not detect that the exit roller is at the upper position after the stack exit roller shift motor (M6) has been driven in the specified time when the exit roller is moved up.
  • Code: CC20
  • Description:Saddle communication error. Communication error between finisher control PC board and saddle control PC board. MJ-1110
  • Causes:Finisher control PC board (FIN) Saddle control PC board (SDL)
  • Remedy:Finisher control PC board (FIN) • Connector check • Harness check • Board check Saddle control PC board (SDL) • Connector check • Harness check • Board check Finisher control PC board (FIN) Update the firmware version of the finisher control PC board (FIN). Saddle control PC board (SDL) Update the firmware version of the saddle control PC board (SDL).
  • Code: CC30
  • Description:Stack transport motor abnormality: The stack transport motor is not rotating or the stack transport belt is not moving normally. * You receive a [CC30] error when the [EA70] error occurs three times in succession. MJ-1109/1110
  • Causes:Stack transport motor (M8) Finisher control PC board (FIN)
  • Remedy:Stack transport belt Move the stack transport belt. Fix any mechanical problem. Stack transport motor (M8) Check if the connector (CN18) on the finisher control PC board is disconnected from the stack transport motor (M8) and the harnesses are open circuited. Correct if so.
  • Code: CC31
  • Description:Transport motor abnormality: The transport motor is not rotating or the stack transport roller -1 and -2 is not rotating normally. * You receive a [CC31] error when the [ED12] error occurs three times in succession. MJ-1109/1110
  • Causes:Transport motor (M7) Finisher control PC board (FIN)
  • Remedy:Stack transport roller -1 Stack transport roller -2 Rotate the stack transport roller -1 and -2. Fix any mechanical problem. Transport motor Check if the connector (CN15) on the finisher control PC board is disconnected from the transport motor (M7) and the harnesses are open circuited. Correct if so.
  • Code: CC41
  • Description:Paper holder cam home position abnormality: The paper holder cam is not at the home position. MJ-1109/1110
  • Causes:Paper holder home position sensor (S6) Finisher control PC board (FIN)
  • Remedy:Paper pusher cam Rotate the paper pusher cam. Fix any mechanical problem. Paper holder home position sensor (S6) Check if the connector (CN11) on the finisher control PC board is disconnected from the paper holder home position sensor (S6) and the harnesses are open circuited. Correct if so.
  • Code: CC51
  • Description:Punch unit sliding motor (M12) abnormality MJ-1042
  • Causes:Punch unit sliding motor (M12) Punch sliding unit home position sensor (S23) The punch sliding unit is not slid after sliding request is sent. The punch sliding unit home position sensor (S23) does not detect that the unit is at its home position after the specified time when the unit is returned to the home position, or this sensor does not detect that the unit is out of its home position after the specified time when the unit is released. The punch sliding unit home position sensor (S23) does not detect that the unit is at its home position after the specified time when the unit is moved, or this sensor does not detect that the unit is at its home position when the unit is released.
  • Remedy:abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Punch sliding unit home position sensor (S23) abnormality Measure the voltage on TP26 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V„b5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN3, CN4, CN5, CN6, CN7) Hole punch control PC board (HP) abnormality If the error still occurs after replacing the motor, sensor and connectors, exchange the hole punch control PC board (HP).
  • Code: CC51
  • Description:Sideways adjustment motor (M2) abnormality: Sideways adjustment motor is not rotating or puncher is not shifting normally. * You receive a [CC51] error when the [ED11] error occurs three times in succession or occurs during the initialization. MJ-1109/1110 (When MJ-6105 is installed)
  • Causes:Sideways adjustment motor (M2) Sideways deviation home position sensor (S3). Hole punch control PC board (HP)
  • Remedy:Paper If there is any paper remaining on the transport path, remove the paper. Sideways adjustment motor (M2) • If there is mechanical problem when the sideways adjustment motor (M2) is rotated, fix the mechanism. • Check the connector (CN10) and harnesses between the hole punch control PC board (HP) and sideways adjustment motor (M2). Sideways deviation home position sensor (S3) • Sensor check • Harness check • Connector check (CN8)
  • Code: CC52
  • Description:Skew adjustment motor (M1) abnormality: Skew adjustment motor is not rotating or puncher is not shifting normally. * The [CC52] error occurs when the [ED10] error occurs three times in succession or during the initial operation. MJ-1109/1110 (When MJ-6105 is installed)
  • Causes:Skew home position sensor (S2) Skew adjustment motor (M1) Hole punch control PC board (HP)
  • Remedy:Finisher related service call Skew adjustment motor (M1) abnormality: Skew adjustment motor is not rotating or puncher is not shifting normally. Check Item Measure Paper If there is any paper remaining on the transport path, remove the paper. Skew adjustment motor (M1) • If there is mechanical problem when the skew adjustment motor (M1) is rotated, fix the mechanism. • Check the connector (CN10) and harnesses between the hole punch control PC board (HP) and skew adjustment motor (M1). Skew home position sensor (S2) • Sensor check • Harness check • Connector check (CN10)
  • Code: CC54
  • Description:Abnormality of paper detection sensors (S24 and S25). The adjustment of the paper detection sensors (S24 and S25) has been failed. MJ-1042
  • Causes:MJ-1042
  • Remedy:Paper detection sensors (S24 and S25) abnormality Measure the voltage on pin CN6.8 on the hole punch control PC board (HP). Then check that the measured voltage is 3.0V or higher when not shielded and 1.2V or lower when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN4, CN5, CN6) Hole punch control PC board (HP) abnormality If the error still occurs after replacing the sensors and the connectors, exchange the hole punch control PC board (HP).
  • Code: CC60, CC61
  • Description:Punch motor abnormality MJ-1042
  • Causes:Punch motor (M11) Paper detection sensor (S24/S25) Punch shaft home position sensor (S26) Rear punch shaft home position sensor (S22) The paper detection sensors (S24 and S25) do not emit light after specified time when they are selected The level of the light-receiving amount is not lowered after the light-emitting amount of the paper detection sensors (S24 and S25) is adjusted to the lower limit. Punching is not performed after punching request is sent, or the punching request is sent during the punching. The status of the punch shaft home position sensor (S26) or the rear punch shaft home position sensor (S22) is not changed after punching request is sent. A punching locking signal is detected consistently over the specified time. The punch shaft home position sensor (S26) or the rear punch shaft home position sensor (S22) does not detect that the shaft is not at its home position at the start of punching or punch waste full detection.
  • Remedy:Punch motor (M11) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Rear punch shaft home position sensor (S22) abnormality Measure the voltage on TP25 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V„b5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Punch shaft home position sensor (S26) abnormality Measure the voltage on TP24 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V„b5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Punch motor clock sensor (S20) abnormality Measure the voltage on TP27 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V„b5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN2, CN5, CN6, CN7, CN8) Hole punch control PC board (HP) abnormality If the error still occurs after replacing the motor, sensors and connectors, exchange the hole punch control PC board (HP).
  • Code: CC61
  • Description:Punch motor (M3) home position detection error. Punch motor (M3) home position detection error: Punch motor is not rotating or puncher is not shifting normally. MJ-1109/1110 (When MJ-6105 is installed)
  • Causes:Punch home position sensor (S4) Punch motor (M3) Hole punch control PC board (HP)
  • Remedy:Paper If there is any paper remaining on the transport path, remove the paper. Punch motor (M3) • If there is mechanical problem when the punch motor (M3) is rotated, fix the mechanism. • Check the connector (CN2) and harnesses between the hole punch control PC board (HP) and punch motor (M3). Punch home position sensor (S4) • Sensor check • Harness check • Connector check (CN3)
  • Code: CC71
  • Description:Punch ROM checksum error: Abnormality of checksum value on Hole punch controller PC board is detected when the power is turned on. MJ-1109/1110 (When MJ-6105 is installed)
  • Causes:Hole punch control PC board (HP)
  • Remedy:Hole punch control PC board (HP) Board check
  • Code: CC72
  • Description:Punch RAM read/write error: Abnormality of checksum value on Hole punch controller PC board is detected when the power is turned on. MJ-1109/1110 (When MJ-6105 is installed)
  • Causes:Hole punch control PC board (HP)
  • Remedy:Hole punch control PC board (HP) Board check
  • Code: CC80
  • Description:Front alignment motor (M2) abnormality MJ-1042
  • Causes:Front alignment motor (M2) Front alignment plate home position sensor (S5) The turning OFF of the front alignment plate home position sensor (S5) is not detected when the front alignment plate is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF after the front alignment motor (M2) has been driven at the specified number of pulse. The turning ON of the front alignment plate home position sensor (S5) is not detected when the front alignment plate is moved from a point where this sensor is turned OFF to one point where this sensor is turned ON after the front alignment motor (M2) has been driven at the specified number of pulse.
  • Remedy:abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Front alignment plate home position sensor (S5) abnormality Measure the voltage on TP15 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V„b5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN5, CN12) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the motor, sensor and connectors, exchange the finisher control PC board (FIN).
  • Code: CC80
  • Description:Front alignment motor abnormality: The front alignment motor is not rotating or the front alignment plate is not moving normally. * You receive a [CC80] error when the [ED14] error occurs three times in succession. MJ-1109/1110
  • Causes:Front alignment motor (M5) Finisher control PC board (FIN)
  • Remedy:Front alignment plate If there is mechanical problem when the front alignment plate is moved, fix the mechanism. Front alignment motor (M5) Check the connectors and harnesses between the front alignment motor (M5) and the finisher control PC board (CN18).
  • Code: CC93
  • Description:Knurled roller shift solenoid abnormality MJ-1042
  • Causes:MJ-1042
  • Remedy:Knurled roller shift solenoid (SOL3) 2nd transport motor (M4) Knurled roller home position sensor (S10) The knurled roller home position sensor (S10) does not detect that the knurled roller is at the upper position after the 2nd transport motor (M4) has been driven at the specified number of pulses during the initial rising movement of the knurled roller. The knurled roller home position sensor (S10) does not detect that the knurled roller is not at the upper position after the 2nd transport motor (M4) has been driven at the specified number of pulses during the initial lowering movement of the knurled roller. The knurled roller home position sensor (S10) does not detect that the knurled roller is at the upper position when the pressurization of stack exit movement is finished.
  • Code: CC94
  • Description:Fan motor abnormality MJ-1042
  • Causes:MJ-1042
  • Remedy:Fan motor (M9) The turning ON of the fan locking signal is detected consistently after the specified time*. * A locking signal is not monitored from the start driving the motor until the specified time has passed.
  • Code: CDE0
  • Description:Paddle motor abnormality: The paddle motor is not rotating or the paddle is not rotating normally. * You receive a [CDE0] error when the [ED15] error occurs three times in succession or during the initial operation. MJ-1109/1110
  • Causes:Paddle motor (M3) Finisher control PC board (FIN)
  • Remedy:Paddle IRotate the paddle. Fix any mechanical problem. Paddle motor (M3) Check the connectors and harnesses between the paddle motor (M3) and the finisher control PC board (CN16).
  • Code: CE00
  • Description:Communication error between finisher and puncher unit. Communication error between finisher and punch unit: Communication error between finisher controller PC board and punch controller PC board. MJ-1109/1110 (MJ-6105)
  • Causes:Hole punch control PC board (HP) Finisher control PC board
  • Remedy:Hole punch control PC board (HP) • Check the connectors and harnesses between the hole punch control PC board (HP) and the finisher control PC board. • Board check
  • Code: CE50
  • Description:Temperature/humidity sensor abnormality
  • Causes:Temperature/humidity sensor LGC board
  • Remedy:Is the connector CN320 on the LGC board or the connector of the temperature/humidity sensor disconnected? Is the harness between the LGC board and the temperature/ humidity sensor disconnected? Yes 1. Connect the connector securely. Replace the harness. No 1. Replace the temperature/humidity sensor. 2. Replace the LGC board
  • Code: CE90
  • Description:Drum thermistor abnormal
  • Causes:Drum thermistor. EPU memory board LGC board
  • Remedy:LGC board Process unit 1. Thermistor check (Perform the input check: FS-03-[F1]ON/ [3]) 2. Check if there is any abnormality on the connector between the equipment and the process unit. 3. Is the harness between the LGC board and the drawer connector for process unit disconnected? (J451, J454, J626) 4. Is the harness inside of the process unit and the harness of the drum thermistor disconnected? 5. Is the connector CN319 on the LGC board, or the connector of the drum thermistor disconnected?
  • Code: CF10
  • Description:Communication module writing failure.
  • Causes:Finisher control PC board (FIN) LGC board
  • Remedy:Finisher • Check if the harness connecting the equipment and the finisher control PC board is disconnected or open circuited. • Check if the conductor pattern on the finisher controller PC board is open circuited or short circuited. • Update the finisher firmware. LGC board • Check if the harness connecting the finisher and the LGC board on the equipment is disconnected or open circuited. • Connector check • Check if the conductor pattern on the LGC board is open circuited or short circuited.
  • Code: F070
  • Description:Communication error between System-CPU and Engine-CPU
  • Causes:LGC board SYS board Harness
  • Remedy:Error code • Turn the power OFF and then back ON using the main power switch, and then check if the error code changes to another one. • If it changes to another one, follow the procedure for the changed error code. Check firmware version • Check the version of the system firmware on the SYS board. • Check the version of the engine firmware on the LGC board. Board check • Check if the connector (CN131, CN132) on the SYS board and the connector (CN309, CN310) on the LGC board are completely inserted. • Check if the connector pin between the SYS board connectors (CN131, CN132) and the LGC board connectors (CN309, CN310) is disconnected. • Check if the connector CN301 on the LGC board and the connector CN512 on the PS-ACC are completely inserted. • Check if the conductor patterns on the LGC board and SYS board are short circuited or open circuited Harness • Connector check • Harness check
  • Code: F090
  • Description:SRAM abnormality on the SYS board
  • Causes:SRAM SYS board
  • Remedy:SRAM 1. Check that the SRAM is installed properly. 2. Shut down the equipment. 3. Perform [FS-08]. 4. Press [CLASSIC]. 5. When “SRAM REQUIRES INITIALIZATION” appears on the LCD screen, confirm the destination and press the [START] button. If the destination is incorrect, enter the number for the correct one and press the [START] button. 6. When the confirmation message appears on the LCD screen, press [INITIALIZE]. (SRAM initialization starts.) 7. Enter the serial number of the equipment correctly. (FS-08- 9601) 8. Initialize the NIC information. (FS-08-9083) 9. Shut down the equipment. 10.Perform [FS-05]. 11.Press [CLASSIC]. 12.Perform “Data transfer of characteristic value of scanner”. (FS-05-3203, FS-05-3240) 13.By using the [4] [TEST PRINT] test pattern, perform “Automatic gamma adjustment” <PPC>. (FS-05-7869) 14.By using the [70] [TEST PRINT] test pattern, perform “Automatic gamma adjustment” <PRT>. (FS-05-8008) 15.Reboot the equipment. 16.If the error still occurs, replace the SRAM. SYS board Board check
  • Code: F110, F111
  • Description:[F110] Communication error between system CPU and scanner CPU [F111] Scanner response abnormality
  • Causes:SYS board.
  • Remedy:Reproducibility Turn the power OFF and then back ON using the main power switch. Check ROM version Check the version of the system ROM and the scanner ROM on the SYS board. Board check • Check if the conductor pattern on the SYS board is short circuited or open circuited. • Connector check • Harness check
  • Code: F350
  • Description:SYS board abnormality
  • Causes:SYS board
  • Remedy:SYS board Board check Combination of the firmware version • Check the combination of the firmware version of the system firmware, system software, engine firmware, and scanner firmware. • Reinstall the firmware of correct combination.
  • Code: F400
  • Description:SYS board cooling fan abnormality
  • Causes:SYS board SYS board cooling fan
  • Remedy:SYS board cooling fan Check if the fan is rotating properly. If not, check if any foreign object is adhered. SYS board Check the connector (CN117) and relay connector.
 

 

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